What Does an IT Asset Management Analyst Do?

In contemporary business, companies need a lot of different business solutions specified for various tasks. While some business suites answer to comprehensive business processes, there is still way too much need for ad-hoc solutions, requiring company-specific integrations and extra personnel allocation. This is only natural when the size of the market today is considered. Yet, this constant business progress that requires more and more solutions, hardware, SaaS licenses etc. should be monitored in order. If not managed and monitored properly, companies could end up with bloated inventories and complex enterprise architecture. Such outcomes would also cause malfunctions, delays, and many problems that put the business at risk. Take a look at “How to Track Assets in a Digital World?” to comprehend the process more.

So, a comprehensive monitoring and managing process for the IT assets of a business is necessary. IT Asset Management aims to ensure complete control over the IT landscape and visibility towards all the belongings of the IT department of a business. Considering the indispensable role of IT for the business today, fluent operations can only be maintained if the IT landscape is simplified and put in an orderly structure.

What is IT Asset Management?

IT Asset Management, mostly referred to as ITAM in the business, is the common framework to standardize and facilitate the management of all the digital and physical assets of the IT department in a business. It’s a comprehensive approach to compile and make visible all the materials related to the digital structure of a company. By saying “digital”, it should not be understood that IT Asset Management only deals with the software. Instead, IT Asset Management handles hardware, too. After all, the hardware of a company works in accord with the software applications. IT Asset Management approaches this whole process as comprehensively as possible. Naturally, documents like warranties, licenses, maintenance plans etc. are also stored together and managed with the IT Asset Management approach. It’s a robust method to govern IT.

IT Asset Management also keeps track of the life cycles of the assets. Life cycle means the journey of an asset all through the period it is used in a business. The life cycle of an asset could involve these steps:

• Procuring/Identify need
• Deploying/setting-up
• Maintenance and ordinary check-ups
• Upgrades and downgrades
• Migration
• Disposal

So, there is specific personnel allocated to conduct IT Asset Management in companies. An IT Asset Management Analyst is one of the responsible people for the whole process.

What Does an IT Asset Management Analyst do?

An IT Asset Management Analyst is one of the personnel in charge to provide support for IT Asset Management analytics, operations, and overall administration. In businesses, IT Asset Management today is generally comprised of these:

• Tracking software and hardware assets
• Resolving compliance
• Maintaining the procedures
• Monitoring life cycles
• Evaluating IT costs

This is the general picture. Some companies may have different tasks related to IT Asset Management. Or some others might need less of these duties because of the size or architecture.

As for the competencies an IT Asset Management Analyst should have:

• Trust and being responsible: A company’s whole infrastructure is managed by them.
• Soft skills and efficient communication: They are in contact with almost all the departments.
• A visionary and innovative mindset: Rapid speed of the business might call for new solutions to emerging problems.
• Experience of implementation & execution: Integration projects of new solutions will be conducted by the IT Asset Management department.

All in all, an IT Asset Management Analyst is the orchestrator of making business processes more systematic. See how the software would be of help to do: How the Software Makes IT Asset Management More Systematic?